Technical Writer | Student Front-End Dev

Hi there! Thanks for stopping by.

I'm a 13+ year IT veteran turned Technical Writer and newbie front-end web developer (yes, I do both). I'm currently working on a second bachelor's degree in Computer Science from Fort Hays State University. I offer both technical writing and web development services.

Technical Writing Services

While new to a Technical Writing role in a standalone capacity, I’ve been writing IT-related internal and end-user facing documentation in every position I’ve held in the IT industry. I also bring a commitment to lifelong learning, a vital skill for technical writers and IT professionals alike.

I know from experience the consequences of poor or absent documentation:

  • Increased support call volume
    • If user guides are inaccurate or incomplete, or if basic troubleshooting guides are not available, you’ll get a ton of repetitive (and unnecessary) support calls.
  • Lost Business
    • Would you buy a product if the information on the packaging contained factual, grammatical and spelling errors? Would you take the company seriously? Neither will your customers.
  • Wasted Internal Resources
    • If your employees can’t find the information they need because existing docs are incomplete or absent, they waste time finding the missing information or even more time fixing potential mistakes.

I write audience-focused documentation that addresses issues at their level, from their perspective. How? I generally follow this procedure:

Tech Writing Workflow

Web Development Services

My web development work focuses primarily on personal and small business sites at this time. I also offer optional website hosting services, so I'll be able to create your website AND get it on the internet for you. You won't have to worry about how to set up DNS records or register domains.

technical writing skills

I have a bachelor's degree in English and over 13 years' experience writing internal and end-user facing documentation in the IT industry.

What I enjoy writing:

  • User Manuals
  • "How-To" Guides
  • Procedural Documentation

Skills:

  • Technical Aptitude
  • Audience-Focused
  • Instructional Writing
web dev skills

I enjoy creating clean, professional websites that showcase what you (or your company) have to offer.

What I enjoy building:

  • Personal Portfolio Sites
  • Blogs
  • Small Business Sites

Skills:

  • WordPress
  • HTML5/CSS3
  • Bootstrap
  • Responsive Design
  • Testing/Debugging

Recent Projects

Below are a few of my recent projects. You can access my main portfolio page here.

Nutanix CE Installation Guide

Nutanix CE Installation Guide

This is a field installation guide written for field engineers working for a mock MSP called RS Tech Services.

Personal Portfolio Project

Personal Portfolio Project

This project is version 1 of the website you're currently visiting. It was the final project for an introductory course in web programming and design, and uses HTML5 and CSS.

View code on Github